Great Falls Honda
If you are an Automotive Parts professional who wants to get your career in gear, come and take the journey with one of the largest and most successful retail automotive teams in the nation. Lithia embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun.
We are committed to growing our company and Growing our People!
Responsibilities:
The Assistant Parts Manager assists in the management of all Parts Department activities, ensuring exceptional customer service and the attainment of Lithia’s performance targets. This individual assists in the hiring, training and development of all Parts personnel. The Assistant Parts Manager serves as the liaison between the store and Support Services Fixed Operations, ensuring compliance to all company policies and procedures.
- Ensure employees are properly trained to meet department, store and customer needs.
- Develop staff by setting and communicating performance/production expectations, monitoring performance, identifying development needs, coaching and mentoring.
- Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.
- Ensure full compliance with all procedures, policies and rules regarding the maintenance of warranty parts as set by the manufacturer
- Ensure core, warranty, manufacturer and aftermarket parts returns are processed accurately, timely, and in full compliance with all policies and procedures
- Assure stocking levels are sufficient to meet customer demands.
- Inventory investment to produce 6-8 turns per year to ensure maximum return on investment and customer satisfaction.
- Utilize inventory reports to manage inventory levels daily. Identify areas not aligned with department goals and take action to resolve.
Qualifications:
- 2-4 years automotive parts department experience
- Excellent Communication, Time Management and Basic Accounting skills.
Why Lithia?
We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Great Falls Honda
If you have the drive to perform, exceed and excel… then we want you to - join our team focused on earning customers for life!
There’s no better time to join us on the road to success!
We are one of over 180 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a publicly traded (NYSE:LAD) Fortune 500 Company on the fast track.
GROWTH = OPPORTUNITY
Why Lithia?
We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Responsibilities
As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.
- Answer telephone and greet customers & vendors in a friendly and professional manner.
- Maintain clean and professional appearance of counter, work area, and stockroom.
- Interact with the Service Team to coordinate parts for vehicle repair and service.
- Order parts from suppliers based on Service Department and customer requests.
- Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
- Takes inventory, maintain records of goods received and keeps perpetual inventory controls.
- Receive payment or obtain credit authorization.
- Process core returns, parts warranties and parts returns as necessary.
Qualifications
- Previous parts advisor experience, preferred
- Understand basic automotive components and systems
- Automotive dealership service experience is a plus
- Any automotive certifications is a plus
Great Falls Honda
We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you! Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company with over 180 dealerships nationwide! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.
We are committed to growing our company and Growing our People!
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Responsibilities:
As an Auto Sales Representative you will interact and consult with customers to guide them through their vehicle purchase. Your goal is to create the best vehicle-buying experience to make lifelong customers. You will assist customers in selecting the right vehicle for their lifestyle. You will be trained on the specific products we offer and their benefit to our customer.
- Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers.
- Ensure timely follow up and maintain strong relationships with previous and prospective customers.
- Track customers using store specific management system/s.
- Keep abreast of new products, features and accessories. Attend product and training courses.
Qualifications:
- Experience in automotive sales, is a plus.
- Excellent interpersonal communication skills.
- Excellent organizational and time management skills & working knowledge of computers.
- Self motivated with the ability to set and achieve targeted goals.
Great Falls Honda
We are part of Lithia Motors, a Fortune 500, publicly traded (NYSE: LAD) company that is on the fast track to even more success and development. Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.
We are committed to growing our company and Growing our People!
Lithia is about….
Earning customers for life – Taking personal ownership – Improving constantly – Having fun!
If you are an Automotive Sales Manager who shares these goals, we want to talk to you!
Why Lithia?
We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.
We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Responsibilities
The Automotive Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved. This individual is responsible for training, cross-training, and development of all sales staff.
- Ensure sales goals are attained
- Manage daily activity & training of the sales staff
- Ensure sales people are engaging with customers
- Address and resolve customer concerns
Qualifications
- Previous Automotive Sales Management experience a plus
- Must have a proven track record with an exceptional CSI
- Strong communication and customer engagement skills
ID
2019-51485
Store Name
Great Falls Honda
Group Name
Lithia Auto Stores
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