Lithia Motors, Inc.

  • Business Development Center Representative

    Posted Date 1 week ago(9/6/2019 2:54 PM)
    # of Openings
    Job Locations
    US-PA-Moon Township
    Store Name
    Subaru of Moon Township
  • Overview

    Subaru of Moon Township

    BDC Representative


    Are you a customer service professional with great customer relations skills?  Looking for a solid company with growth potential?  This just might be the job for you!


    Lithia Motors, Inc. is one of the largest providers of personal transportation solutions in the United States and is among the fastest growing companies in the Fortune 500 (#294-2018). Consumers can buy, sell and service vehicles digitally or through our over 180 coast to coast locations. 


    Lithia is about….

    Earning customers for life – Taking personal ownership – Improving constantly – Having fun!



    We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long-Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Program


    The Business Development Center Lead (BDC Lead) is responsible for developing, processing, managing, following up and tracking all customers.

    • Lead customer relations process management by observing, installing, and training approved CR processes.
    • Develop accountable, continuous improvement plans.
    • Gather accurate customer information to create a database for continual follow-up and retention.
    • Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
    • Utilize computer & phone skills to increase appointments, sales, customer retention & satisfaction.
    • Schedule appointments with daily call-ins, leads & customers.


    • Previous customer service & database management experience preferred.
    • Ability to present information in a clear and professional manner.
    • Ability to teach others how to perform their job.
    • Basic computer skills.

    Hiring Requirements

    • High School graduate or equivalent, 18 years or older.
    • Possess an acceptable driving record and a valid driver’s license in your state of residence.

    We are an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. 


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