Lithia Motors, Inc.

  • Business Development Center Administrator

    Posted Date 2 months ago(7/25/2019 3:05 PM)
    ID
    2019-57921
    # of Openings
    1
    Job Locations
    US-OR-Oregon City
    Store Name
    Oregon City Subaru
    Category
    Sales
  • Overview

    Oregon City Subaru

     

    If you’re ready to take your career to the next level as a leader in BDC Management and would like to join us on the fast track to success and development, apply today!

     

    We are one of over 180 Lithia Motors Dealerships nationwide!  Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.  We are committed to growing our company and Growing our People!

     

    Benefits:

    Lithia Motors is a Fortune 500, publicly traded company (NYSE: LAD). We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    Responsibilities:

    As a Business Development Center Manager (BDC Manager) you will:

    • Lead customer relations process management by observing, installing, and training approved CR processes.
    • Develop accountable, continuous improvement plans by observations and conducting meetings with the General Manager.
    • Gather accurate customer information to create a database for continual follow-up and retention.
    • Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
    • Utilize computer & phone skills to increase appointments, sales, customer retention and set appointments with callin-ins, referrals and leads.

    Qualifications:

    • Previous customer service management experience.
    • Ability to present information in a clear and professional manner.
    • Ability to teach others how and why to perform their job.
    • Basic computer skills.

    Hiring Requirements

    • High School graduate or equivalent, 18 years or older.
    • Possess an acceptable driving record and a valid driver’s license in your state of residence.

    We are an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. *

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