Lithia Motors, Inc.

  • Internet Client Advisor

    Posted Date 2 months ago(6/3/2019 9:12 PM)
    # of Openings
    Job Locations
    Store Name
    Lithia Financial
    Support Services - Corporate Office
  • Overview

    Lithia Motors, Inc.

    Internet Client Advisor


    If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!


    Lithia is about….

    Earning customers for life – Taking personal ownership – Improving constantly – Having fun!


    We are committed to growing our company and Growing our People!

    Job Description


    Internet Client Advisors assist customers on Lithia’s internet and mobile sites. Client Advisors also work Internet leads for select stores. The primary goal of a Lithia Direct Client Advisor is to assist customers with basic questions, and to develop leads for our stores.  Lithia Direct Agents have a working knowledge of store inventories and processes.

    • Respond to assigned Internet leads.
    • Maintain presence on chat throughout shift.
    • Proficiently work multiple chats at a time.
    • Maintain log of all customer contacts.
    • Merge individual agent log with company ALOG daily to find assisted sales.
    • Assist dealerships promptly, professionally, and consistently. 


    • Previous multi-functional office experience in Customer Service, Call Center or Sales a plus.
    • Bachelor in Business Management or Communications
    • Proficiency with store and department processes, Customer Relationship Management (CRM), ADP Drive, chat platform and phone systems.
    • Proficiency with all departmental documents, language, training and processes related to CRM and Lead Management.

    Why Lithia?

    We are an exciting, dynamic, and highly successful team and a member of NYSE (LAD).  We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets.  We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.


    We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs


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