Lithia Motors, Inc.

  • Warranty/Ins Administrator

    Posted Date 1 month ago(4/17/2019 7:30 PM)
    # of Openings
    Job Locations
    Store Name
    Lodi Toyota
  • Overview

    Lithia Toyota of Lodi


    Warranty Aministrator



    Work for a Fortune 500 Company right here in the Rogue Valley!  


    Lithia is about….
    Earning customers for life – Taking personal ownership – Improving constantly – Having fun!
    If you are an accounting or financial professional who shares these goals, we want to talk to you!


    The Warranty Administrator prepares, submits and tracks warranty repair orders and claims according to Lithia and
    manufacturer policies. They are responsible for the accuracy and timeliness of these items to ensure the service department
    receives proper credit and monies due.



    • Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and
      procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals.
    • Determine and enter the applicable labor operation codes, failure codes, and/or other required administrative data on the
      repair orders.
    • Book the appropriate technicians for the hours earned on the operations performed. Up-flag and back-flag as appropriate,
      informing the technician and department management of adjustments as they occur.
    • Check each repair order against the vehicles’ service history to avoid processing duplicate claims or submitting claims for
      shop comebacks.
    • Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution.
    • Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or for
      claims requiring special assistance.
    • Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc. for abuse by the service sales
      and /or technical staff.


    • Communication skills – communicate effectively with others
    • Typing – ability to type efficiently to enter accurate information into tracking system
    • Mathematics – ability to solve basic math calculations.
    • Basic computer skills

    Why Lithia?
    We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    Hiring Requirements

    • High School graduate or equivalent, 18 years or older
    • Possess an acceptable driving record and a valid driver’s license in your state of residence

    We are an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. 


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