Lithia Motors, Inc.

  • Service Advisor

    Posted Date 2 months ago(3/29/2019 3:42 PM)
    ID
    2019-53609
    # of Openings
    1
    Job Locations
    US-NY-Utica
    Store Name
    Carbone Utica BMW
    Category
    Service
  • Overview

    Carbone BMW of Utica

     

    Do you enjoy providing optimum CUSTOMER SERVICE when presenting product knowledge & honest guidance? If so, we want to talk to YOU

     

    We are looking for someone with BMW Service Advisor/Writer EXPERIENCE, an OUTGOING PERSONALITY and a knack for automotive. You must be comfortable talking to and INTERACTING with CUSTOMERS on a regular basis.  Wages are based on experience. This entry level position has a GROWTH PATH of dispatcher, assistant service manager and service manager for the right person.

    Company Info/Benefits

    COMPETITIVE BENEFITS!  PAID TIME OFF!  PERFORMANCE BONUSES!  UNLIMITED GROWTH!

     

    Carbone believes in EMPLOYEE DEVELOPMENT through TRAINING and ADVANCEMENT from within.  Our team members enjoy terrific benefits which include:

    • Excellent Income Earnings $$$
    • Paid Training
    • Health, Dental and Vision Insurance Benefits
    • 401(k) Retirement Program with Company Match
    • Paid Vacation and Sick Time
    • Employee Stock Purchase Plan
    • And much more…

    Responsibilities

    • Greet customers and discuss vehicle concerns
    • Consult with service technicians about necessary repairs and possible alternatives
    • Provide customers with information about available aftermarket and manufacturer options
    • Answer questions about service outcomes (after consulting with technician if necessary)
    • Advise customers about warranty protections and potential cost savings
    • Manage and oversee the service center’s workflow and scheduling
    • Call customers to inform them of changes in service repairs and/or status on vehicle “ready for pick-up”

    Qualifications

    • Previous BMW Service Advisor/Writer experience required
    • Willingness to work a flexible schedule; some Saturday’s & evenings required
    • Previous repair shop or parts counter experience is a plus, but not required
    • Detail oriented and excels in a fast-paced, results driven environment

    Hiring Requirements

    • Must be at least 18 years of age

    We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing to include background checks, MVR, and drug screen. Valid NYS license is required

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