Lithia Motors, Inc.

  • Service Support Assistant

    Posted Date 2 weeks ago(1/3/2019 4:49 PM)
    ID
    2019-50691
    # of Openings
    1
    Job Locations
    US-PA-Zelienople
    Store Name
    Baierl Zelienople Ford
    Category
    Service
  • Overview

    Baierl Ford

    Service Support Assistant

     

    We are one of over 180 Lithia Motors dealerships nationwide.  Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company. We are growing fast! And with growth comes opportunity. With dealerships in 18 states we can offer the right career path for you! 

     

    We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long-Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    As a Service Support Assistant, you will be responsible for shuttling customers to their requested destination, help organize the lot, as well as making sure the facility is a clean environment to meet standards.

     

    Essential Functions and Duties

    • Park vehicles in assigned areas in an organized manner.
    • Wash vehicles thoroughly.
    • Protect appearance of vehicles by utilizing disposable seat covers, floor mats and steering wheel protectants as necessary.
    • Keep vehicle lot clean and free of debris
    • Greet and welcome service customers in a genuinely friendly and courteous manner. Assist all customers promptly and professionally.
    • Identify the service advisor with whom the customer has an appointment and notify that advisor.
    • Drive vehicles from the service lane to their proper places in the service parking lot.
    • Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
    • Assist Shuttle driver when needed.
    • Arrive at work on time, take breaks and lunch, and depart work at the times designated by management, using eTime to document.
    • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
    • Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
    • Sweeping and maintaining a clean work environment
    • Other duties as assigned

     

    PERFORMANCE MEASUREMENTS

    • Thoroughness and timeliness in completing essential duties.

     

    Additional Knowledge, Skills and Abilities

    The following knowledge, skills and abilities are needed to be successful in this position:

    • Communication skills – communicate effectively with others
    • Time Management – ability to manage one’s own time
    • Basic computer skills
    • Attention to detail
    • Other duties as assigned

    Hiring Requirements

    • High School graduate or equivalent, 18 years or older.
    • This is a driving position that requires an acceptable driving record and a valid driver’s license in your state of residence.

    We are an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. 

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