Lithia Motors, Inc.

  • BDC Agent

    Posted Date 5 days ago(11/8/2018 10:21 AM)
    ID
    2018-49210
    # of Openings
    1
    Job Locations
    US-NY-Troy
    Store Name
    Carbone Troy Subaru
    Category
    Sales
  • Overview

    Carbone Troy Subaru

     

    BDC Agent

     

    If you are looking for an opportunity to drive your career growth and earning potential to the next level---come join our team!  We are now hiring for energetic individuals to join our sales business development center at the state-of-the-art facility, Carbone Troy Subaru.

    In this role, you will be the link between the buyer and their sales team. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will be responsible for follow up with potential customers via phone calls/ emails/texting.  You are the liaison between the customer, dealership and purchasing experience.

    At Carbone Troy Subaru, we strive to make earn customers for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. We believe our employees are our greatest asset.  As such, we treat all employees with respect and appreciation for their contributions to the company.  We believe in providing ongoing training, recognition for outstanding effort and results through bonus and commission programs.

     

    Benefits:

    We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long-Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    Responsibilities:

    The Business Development Center (BDC) Agent is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

    • Gather accurate customer information to create a database for continual follow-up and retention
    • Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
    • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
    • Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

    Qualifications:

    • Ability to present information in a clear and professional manner.
    • Ability to manage one’s own time effectively.
    • Ability to type efficiently.
    • Basic & phone computer skills.

    Hiring Requirements

    • High School graduate or equivalent, 18 years or older
    • Possess an acceptable driving record and a valid driver’s license in your state of residence

    Carbone is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. 

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