Lithia Motors, Inc.

  • Sales Specialist

    Posted Date 5 days ago(10/11/2018 4:43 PM)
    ID
    2018-47276
    # of Openings
    1
    Job Locations
    US-PA-Monroeville
    Store Name
    Monroeville Ford
    Category
    Sales
  • Overview

    Day Ford

    Sales Specialist

     

     

    Job Description

    As a Sales Specialist you will help out the internet sales manager with answering customer inquiries, as well as help the sales representatives with delivering vehicles to their customers. We are looking for someone who has great communication and time management skills, as well as someone who can provide excellent customer service. Responsibilities include...

     

    • Answer all incoming calls and chat/call requests within 10 seconds.
    • Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes (measured from time from ISC’s auto-response).
    • Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.
    • Actually speak with at least 75% of all assigned leads.
    • Set confirmed appointments with at least 60% of the leads you make contact with.
    • Maintain a 60% show rate with those appointments.
    • Record every contact you have with customers, regardless of source or type, in the LSMS.
    • Complete 100% of your daily scheduled contact tasks.
    • Support sales representatives before, during and after the sale with focus on the customer product experience.
    • Demonstrate key technologies and explain benefits to customers.
    • Use technologies with demonstration software, including video product presenter to showcase vehicle configuration in photo-realistic fashion.
    • Go under intensive training to ensure up to date knowledge of Ford products and features.

     

    Company Info/Benefits

    We are one of over 180 Lithia Motors dealerships nationwide. The fourth largest auto dealership group in the country and a Fortune 500 Company, Lithia is about providing customers with an honest, simpler buying experience, all the while working in a positive team environment.

     

    Day Ford is about….

    Earning customers for life – Taking personal ownership – Improving constantly – Having fun!

     

    We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long-Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    Qualifications

    • Excellent verbal and written communication & computer skills.
    • Strong attention to detail and sense of urgency.
    • Ability to efficiently enter accurate information into computerized tracking system.

    Hiring Requirements

    • High School graduate or equivalent, 18 years or older
    • Possess an acceptable driving record and a valid driver’s license in your state of residence

    We are an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. 

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