Lithia Motors, Inc.

  • Client Care Specialist

    Posted Date 6 days ago(8/13/2018 6:16 PM)
    ID
    2018-45078
    # of Openings
    1
    Job Locations
    US-CA-Simi Valley
    Store Name
    DCH Simi Valley Toyota
    Category
    Service
  • Overview

    DCH Toyota of Simi Valley

     

    Client Care Specialist


    Cashier - Receptionist - Automotive Sales


     

    DCH Toyota of Simi Valley continues to grow and we are seeking an Enthusiastic Client Care Specialist (Part Time) to join our successful Service team.

     

    Do you like to stay busy? Multi-task? Starting your career as a Client Care Specialist could be just for you. We are looking for an dynamic individual to join our team part time - available afternoons, evenings, and possible weekends.

     

    DCH Toyota of Simi Valley is apart of Lithia Motors family of dealerships, a publicly traded Fortune 500 automotive retail company [NASDAQ: LAD] with over 180 dealerships, auto stores and service centers across the US. Our proven record of success comes from our collaborative teams of passionate and innovative people working together to achieve success and have fun too!

     

    Lithia embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Come and “Take the Journey” with one of the largest and most successful retail automotive teams in the nation.

     

    Currently the fifth-largest automotive retailer in the nation, we are growing…FAST! With this growth come unique and exciting career opportunities. There’s no better time to join us on the road to success!

     

    Job Description

    Responsibilities:
    As a Client Care Specialist you will be responsible for providing professional, courteous and exceptional service to all customers.  The cashier/receptionist plays a key role in maintaining the store reputation and image. 

    • Greet and assist customers who enter the store showroom.
    • Answer incoming calls and inquires.
    • Direct calls to the appropriate store representative or department for disposition and resolution.
    • Handle all customer payment and credit transactions.
    • Responsible for the daily balancing and reconciling of cash office account/s.
    • Handle daily bank deposits.
    • Assist the Office Manager and/or General Manager with various clerical duties as needed.
    • Attend meetings and trainings as scheduled.
    • Perform basic administrative and other duties as assigned.
    • Maintain the appearance of the showroom & work area.
    • Completing follow up tasks on dailiy activires, contact lists and campaigns
    • Creating appointments for clients to visit

     


    Cashier - Receptionist - Automotive Sales


     

    Qualifications:
    As a Cashier/Receptionist you must have great communication, customer service and time management skills. We are seeking an upbeat, self-starter who is detail-oriented and has excellent phone etiquette. Ideal candidates are driven to succeed, learn and grow in the automotive industry.

    • A team player who is focused on providing exemplary customer service
    • Excellent communication skills; both written and verbal
    • Strong phone, email and communication skills
    • Ability to multi-task in a fast paced work environment
    • Working knowledge of Microsoft Office Suite
    • Excellent appearance,verbal/written communciation skills
    • Must be at least 18-years-old
    • Possess an acceptable driving record and valid driver's license in your state of residence

    Why Lithia?
    We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    We are big community supporters; provide a fun, exciting and collaborative work place, where growth and advancement opportunities abound. We are committed to living our values to: Earn Customers For Life, Take Personal Ownership, Improve Constantly and Have Fun. 

     

    Lithia Motors, Inc. is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

     


    Receptionist – Cashier – Automotive Sales – Auto Dealer


     

    Being one of the largest dealerships groups in America, there are many opportunities for you to pursue your short and long-term career goals. We are committed to growing our company and Growing our People!

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