Lithia Motors, Inc.

  • Concierge

    Posted Date 2 weeks ago(8/6/2018 6:57 PM)
    # of Openings
    Job Locations
    US-CA-Los Angeles
    Store Name
    DT Los Angeles Mercedes-Benz
  • Overview

    Mercedes Benz of Downtwon Los Angeles




    DTLA Mercedes Benz is a partner to the Lithia family of groups. At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment.  Lithia also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation.


    Job Description


    • Support sales representatives before, during and after the sale with focus on the customer product experience
    • Demonstrate key technologies and explain benefits to customers
    • Troubleshoot any customer needs or concerns with tech support
    • Assist in test-drives to explain technologies and features of vehicle to customer
    • Use technologies with demonstration software, including video product presenter to showcase vehicle configuration in photo-realistic fashion
    • Other duties as assigned


    • Strong attention to detail and sense of urgency
    • Excellent communication skills both written and oral
    • Outstanding customer service skills
    • Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
    • Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
    • Time Management – ability to prioritize workload and manage one’s own time
    • Previous experience working in an automotive retail setting
    • Experience working in product specialist roll
    • Previous experience working in an automotive retail setting
    • Experience working in product specialist role
    • Possess an acceptable driving record and a valid driver's license in your state of residence

    Why Lithia?


    We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE. We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.


    We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    Lithia Auto Stores is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.


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