Lithia Motors, Inc.

  • Appointment Coordinator

    Posted Date 1 week ago(6/12/2018 6:31 PM)
    ID
    2018-43025
    # of Openings
    1
    Job Locations
    US-CA-Fresno
    Store Name
    Fresno Subaru
    Category
    Other
  • Overview

    Fresno Subaru

    NOW HIRING: Courtesy Desk

     

    Lithia Auto Stores embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Start your career with one of the largest and most successful retail automotive teams in the nation!

     

     


    Courtesy Clerk - Customer Service - Service Desk - Courtesy Desk


     

    Job Description

    Courtesy Desk

     

    Responsibilities:

    The Courtesy Desk Clerk is responsible for assisting customers throughout service appointment process, The Courtesy Desk Clerk communicates with customers and Service Department personnel in the execution of his/her duties.

    • Schedules appointments for service via telephone, e-mail and in person
    • Welcome the client when he arrives in the Service Area.
    • Determine the nature of the client’s visit. Escort the client to the appropriate department/area.
    • Inform the Service Advisor of the client’s arrival.
    • Introduce the client to the Advisor and explain the nature of the visit.
    • Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
    • Back up the Service Porters. Clean and wash cars as instructed.
    • Provide administrative support to the staff when necessary.
    • Maintain and stock client refreshments and waiting areas.
    • Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.

     


    Courtesy Clerk - Customer Service - Service Desk - Courtesy Desk


     

     

    Why Lithia?
    We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE. We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.

    We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    Lithia Auto Stores is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

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