Lithia Motors, Inc.

  • Rental Agent

    Posted Date 2 weeks ago(6/4/2018 6:34 PM)
    ID
    2018-42672
    # of Openings
    1
    Job Locations
    US-VT-Bennington
    Store Name
    Carbone Bennington Toyota
    Category
    Other
  • Overview

    Carbone of Bennington

     

    Rental Agent


    Rental Sales Agent – Car Rental Sales – Customer Service


     

    Carbone of Bennington continues to grow and we are seeking an ambitious rental agent to join our successful team.

     

    Carbone of Bennington provides a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment.  Carbone also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation.

    Job Description

    Responsibilities: As a Rental Agent you will be responsible for assisting customers throughout the rental process. interact and consult with customers to guide them through their vehicle rental.

    • Greet customers in person, via email and by phone. 
    • Communicate rental car quotes based on rates, estimated mileage, optional services and any requested insurance. Explain all policies and procedures.
    • Prepare all rental contracts and return documents accurately and completely.
    • Schedule cleaning and maintenance to ensure cars are ready for the next client.
    • Offer assistance with directions, maps, local area information, appropriate service information, etc.
    • Review all charges at the time of vehicle return and check the vehicle for any damage.
    • Responsible for daily cash and credit transactions, balancing and reconciling rental car account/s.
    • Resolve customer service issues such as overdue rentals.
    • Maintain cleanliness of the rental office area.
    • Other customer service related duties as required, to insure the best quality customer experience.

    Rental Sales Agent – Car Rental Sales – Customer Service


     

    Qualifications:

    • A team player focused on providing exemplary customer service
    • Previous experience in the rental car industry, is a plus
    • Excellent interpersonal communication skills
    • Excellent organizational and time management skills
    • Working knowledge of computers
    • High School Graduate or equivalent
    • Be at least 18 years of age
    • Possess a valid in-state driver's license
    • Pass a motor vehicle report and possess an acceptable safe driving record
    • Pass a 7 year criminal background check and drug screen

    Why Carbone? We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    We are big community supporters; provide a fun, exciting and collaborative work place, where growth and advancement opportunities abound.

     

    We are committed to living our values to: Earn Customers For Life, Take Personal Ownership, Improve Constantly and Have Fun.

     

     

    Carbone Auto Group is an equal opportunity employer and a drug free work place.

    *

     


    Automotive Rental Agent – Rental Car Consultant – Rental Car Counter Agent


     

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