Used Vehicle Manager - Future Opportunities!

Over 180 locations in 18 states!

Used Vehicle Manager – Automotive Sales Manager – Used Car Manager

Come be a part of the Automotive Industry’s future with the Lithia Motors family, a Fortune 500 company! We are growing, and growing fast – and with growth comes opportunity. We are always seeking talented, passionate, enthusiastic leaders to join our successful team of Used Vehicle Managers!

Lithia Motors family includes Lithia Auto Stores, DCH Auto Stores, Baierl Auto Stores, Carbone Auto Stores, Downtown LA Auto Group, Day Automotive Group, Prestige Family of Fine Cars and more!

<< Growth Powered by People >>

Our Mission Statement embodies our commitment to our diverse and dynamic team, as well as the dedication we have to our customers from coast to coast. We live by our mission statement and our core values, because at the end of the day the prosperity and growth of our people are what make us successful.

• Earn Customers for Life
• Take Personal Ownership
• Improve Constantly
• Have Fun!

The Used Vehicle Manager is responsible for the appraisal, purchase, reconditioning, display and merchandising of the used vehicle inventory. 

Sales Team Training and Development

• Train sales team daily using meeting-in-a-box, role-play, product demonstrations and product quizzes to ensure Sales representatives are well versed in the sales process and manufacturer product knowledge.
• Walk the lot every day with the sales team to ensure complete knowledge of vehicle prices and overall condition of inventory, advertising, banners and area grounds.
• Build effective sales team by communicating expected performance standards, monitoring performance, identifying development needs, coaching and mentoring

Transaction Facilitation

• Meet and greet all customers early in sales process and stay actively involved throughout process
• Determine vehicle purchase terms, payment, interest, and trade values to customers following guarantee guidelines
• If utilizing Car Center, inspect vehicle and complete appraisal request process. Present purchase value to customer and ensure all customers have option to purchase as part of sales process.
• Present vehicle protection packages to consumer
• Secure financing for customers by utilizing professional relationships with lenders and working with them to get the best financing available
• Submit deals to bank electronically using appropriate dealer system (where applicable)
• Coordinate dealer trade requests initiated by customer
• Address and resolve customer concerns. Escalate issues as needed to General Manager
• Participate in store meetings including, but not limited to: Sales Receivables, Save-A-Deal, and Store Manager meetings
• Ensure exact customer counts and logging of all customer contact into LSMS. Include all showroom traffic, service customer inquiries, Internet leaders, and incoming sales phone calls.
• Other duties and administrative items as requested

Used Vehicle Inventory

• Used vehicle inventory must be valued at or below current competitive wholesale markets.
• Used vehicles must be properly reconditioned according to Lithia’s minimum requirement for reconditioning

Qualifications:

• Must have a proven track record with an exceptional CSI
• Strong communication and customer engagement skills
• Ability to develop an effective sales team through training and performance standards
• High school graduate or equivalent.
• 18 years or older
• Possess an acceptable driving record and valid driver’s license in state of residence

Why Lithia?

We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE. We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.
We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Lithia Auto Stores is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

Used Vehicle Manager – Automotive Sales Manager

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