Lithia Motors, Inc.

  • Estimator

    Posted Date 1 month ago(4/19/2018 4:17 PM)
    ID
    2018-41204
    # of Openings
    1
    Job Locations
    US-WA-Spokane
    Store Name
    Spokane Chevrolet Cadillac
    Category
    Body Shop
  • Overview

    Lithia Spokane CAMP Chevrolet 

     

    NOW HIRING: Body Shop Estimator

     

    Lithia Auto Stores embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun.  Explore new opportunities with one of the largest and most successful retail automotive teams in the nation.

    Job Description

    Responsibilities:

    • Identify, confirm and offer resolutions to customer concerns.
    • Estimate repair needs to customer based on vehicle inspection.
    • Serve as the communication between the customer and the technician.
    • Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC).
    • Follow the Initial Customer Contact (ICC) process
    • Write accurate repair orders using ProfitNet and ADP
    • Write accurate Estimates utilizing the three major estimating systems:
      • Pathways
      • Mitchell
      • Audatex
    • Follow the Interim Customer Contact (ICC2) process
    • Follow the Customer Delivery (CD) process

    Qualifications:

    • Communication skills – communicates effectively with others.
    • Time management – managing one’s own time and time of others.
    • Typing – ability to type efficiently in order to enter repair orders.
    • Mathematics – calculating service costs and counting change.
    • Basic computer skills

    Why Lithia?

    We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE.  We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets.  We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.

     

    We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

     

    Lithia Auto Stores is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. *

    #CB

     

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