Lithia Motors, Inc.

  • Part-time Rental Agent

    Posted Date 1 week ago(4/16/2018 9:47 PM)
    # of Openings
    Job Locations
    Store Name
    Anchorage CJD Fiat
  • Overview

    Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage


    Rental Agent

    Rental Sales Agent – Car Rental Sales – Customer Service


    Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage continues to grow and we are seeking an ambitious rental agent to join our successful team.


    Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage is one of many Lithia Auto Stores. At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment.  Lithia also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation.

    Job Description



    The Rental Agent is responsible for assisting customers throughout the rental car process in our dealerships.  The Rental Agent communicates with customers and dealership personnel in the execution of his duties.  The Rental Agent also serves as a back-up cashier in the Service Dept as well as assisting with Service projects as assigned.  The Rental Agent is an integral role in the fast-paced Service Dept.


    The Rental Agent reports to the Service Manager and Office Manager


    This is a part-time position, Fridays 7-6, Saturdays 8-5, and at least four more days/month around the 14th, 15th, 30th and 31st

    To be discussed during interview. 



    • Quotes cost of rental car, based on rates, estimated mileage, and the requested insurance coverage.
    • Prepare all rental contracts and return documents accurately and completely.
    • Explains all policies and procedures
    • Review all charges at the time of vehicle return.
    • Check vehicle upon return to assess any damage charges.
    • Other customer service related duties as required, to insure the best quality customer experience.



    • Thoroughness, accuracy, and timeliness in completing essential duties



    The following knowledge, skills and abilities are needed to be successful in this position:

    • Communication skills – communicate effectively with others
    • Time Management – ability to manage one’s own time
    • Detail Oriented – ability to correctly complete rental forms, track location of rental vehicles, check in vehicles correctly
    • Typing – ability to type efficiently to enter accurate information into tracking system
    • Mathematics – ability to solve basic math calculations, able to make change with Cash payments, able to process a credit card receipt
    • Basic Computer skills



    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

    • Physical Demands: Standing, walking over 2/3 of the time, sitting, using hands to finger, handle or feel to 2/3 of time, reaching with hands and arms to 2/3 of time, kneeling/crouching to 1/3 of time, driving vehicle 2/3 of time, talking or hearing over 2/3 of time, move, transport or place up to 1/3 of time up to 50 pounds, safe driving based on current conditions and applicable laws.
    • Working Conditions: Moderate to loud noise and exposure to outdoor weather conditions.


    Lithia Hiring Requirements

    • High school graduate or equivalent.
    • 18 years or older
    • Possess an acceptable driving record and valid driver’s license in state of residence
    • A criminal history background check will be conducted prior to beginning employment
    • Clear pre-employment drug screen


    NOTE: This job description applies only to the specific employing entity and location of an individual’s employment.

    This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).


    Automotive Rental Agent – Rental Car Consultant – Rental Car Counter Agent



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