Lithia Motors, Inc.

Rental Agent

Posted Date 3 weeks ago(2/27/2018 1:52 PM)
# of Openings
Job Locations
Store Name
Anchorage CJD Fiat


Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage


Part-time Rental Agent & Back-up Service Cashier

Part-time Rental Agent & Back-up Service Cashier


Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage continues to grow and we are seeking an ambitious rental agent to join our successful team.


Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage is one of many Lithia Auto Stores. At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment.  Lithia also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation.

Job Description

As a Rental Agent you will be responsible for assisting customers throughout the rental process. interact and consult with customers to guide them through their vehicle rental.

  • Greet customers in person, via email and by phone. 
  • Communicate rental car quotes based on rates, estimated mileage, optional services and any requested insurance. Explain all policies and procedures.
  • Prepare all rental contracts and return documents accurately and completely.
  • Schedule cleaning and maintenance to ensure cars are ready for the next client.
  • Review all charges at the time of vehicle return and check the vehicle for any damage.
  • Resolve customer service issues such as overdue rentals.
  • Maintain cleanliness of the rental office area.
  • Other customer service related duties as required, to insure the best quality customer experience.

As a Cashier you will greet all visitors to a Lithia store and assists customers at the cashier counter.

  • Greet customers in person, via email and by phone.
  • Assist all customers at the cashier counter in a prompt, friendly and professional manner.
  • Receive payment by cash, check, credit cards, or automatic debits.
  • Issue receipts, refunds or change due to customers.
  • Balance cashier account every day
  • Identify prices of goods, services and total bills using calculator.
  • Maintain cleanliness and appearance of desk and showroom.
  • Any other assigned duties.


Part-time Rental Agent & Back-up Service Cashier




  • Must be able to work Fridays 7am to 6pm and Saturdays 8am to 5pm (additional hours tbd, please discuss in interview).
  • A team player focused on providing exemplary customer service.
  • Previous experience in a customer service, cashiering, or in the rental car industry is a plus.
  • Excellent interpersonal communication skills
  • Excellent organizational and time management skills
  • Working knowledge of computers
  • High School Graduate or equivalent
  • Be at least 18 years of age
  • Possess a valid in-state driver's license
  • Pass a motor vehicle report and possess an acceptable safe driving record
  • Pass a 7 year criminal background check and drug screen

Why Lithia?
We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

We are big community supporters; provide a fun, exciting and collaborative work place, where growth and advancement opportunities abound.


We are committed to living our values to: Earn Customers For Life, Take Personal Ownership, Improve Constantly and Have Fun.



Lithia Auto Stores is an equal opportunity employer and a drug free work place.



Part-time Rental Agent & Back-up Service Cashier




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