Lithia Motors, Inc.


Posted Date 3 weeks ago(2/26/2018 8:35 AM)
# of Openings
Job Locations
Store Name
Monroeville Chevrolet
Body Shop


Day Chevrolet

Body Shop Estimator


Day Chevrolet is proud to annouce our partnership with Baierl Automotive and Lithia Motors Group! We are now a part of one of the LARGEST automotive retailers in the COUNTRY!


Our partnership is allowing us to grow in many of our departments, which is where you come in! Grow with us as we grow with them by earning customer's for life! 

Job Description


  • Identify, confirm and offer resolutions to customer concerns.
  • Estimate repair needs to customer based on vehicle inspection.
  • Serve as the communication between the customer and the technician.
  • Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC).
  • Follow the Initial Customer Contact (ICC) process
  • Write accurate repair orders using ProfitNet and ADP
  • Write accurate Estimates utilizing the three major estimating systems:
    • Pathways
    • Mitchell
    • Audatex
  • Follow the Interim Customer Contact (ICC2) process
  • Follow the Customer Delivery (CD) process


  • Communication skills – communicates effectively with others.
  • Time management – managing one’s own time and time of others.
  • Typing – ability to type efficiently in order to enter repair orders.
  • Mathematics – calculating service costs and counting change.
  • Basic computer skills

Why Lithia?

We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE.  We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets.  We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.


We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


Lithia Auto Stores is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.



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