Lithia Motors, Inc.

  • Body Shop Manager Opportunity

    Posted Date 11 months ago(5/9/2018 6:51 PM)
    ID
    2018-38632
    # of Openings
    1
    Job Locations
    US-OR-Medford
    Store Name
    Support Services
    Category
    Management
  • Overview

    Body Shop Manager - Future Opportunities!

     

    Over 180 locations in 18 states!

     


    Auto Body Manager – Collision Repair Manager – Automotive Manager


     

    Come be a part of the Automotive Industry’s future with the Lithia Motors family, a Fortune 500 company! We are growing, and growing fast – and with growth comes opportunity. We are always seeking talented, passionate, enthusiastic leaders to join our successful team of Body Shop Managers.

     

    Lithia Motors family includes Lithia Auto Stores, DCH Auto Stores, Baierl Auto Stores, Carbone Auto Stores, Downtown LA Auto Group, Day Automotive Group, Prestige Family of Fine Cars and more!

     

    Growth Powered by People

    Our Mission Statement embodies our commitment to our diverse and dynamic team, as well as the dedication we have to our customers from coast to coast. We live by our mission statement and our core values, because at the end of the day the prosperity and growth of our people are what make us successful.

    • Earn Customers for Life
    • Take Personal Ownership
    • Improve Constantly
    • Have Fun!

    Job Description

    The Body Shop Manager manages the activities of all body shop related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets. This individual is responsible for the hiring, training and development of all body shop personnel. The Body Shop Manager serves as the liaison between the store and Support Service to ensure that Store Performance Expectation (SPE) objectives and customer satisfaction are obtained.

    • Monitor, direct and administer all aspects of production work flow.
    • Manage the administration, tracking and follow-up required to stay current on warranty and receivables.
    • Ensure that all manufacturer policies and procedures are followed.
    • Address customer requests, questions and concerns in a professional, courteous and prompt manner.
    • Develop staff by setting and communicating performance/production expectations, monitoring performance, identifying development needs, coaching and mentoring.
    • Comply with company safety policies and procedures.
    • Timely completion of body shop department reporting and month-end procedures.
    • Other administrative duties as required.

    Auto Body Manager – Collision Repair Manager – Automotive Manager


     

    Qualifications:

    • Minimum of 2-3 years of experience as a Body Shop Manager
    • Solid understanding of estimating process and system
    • Knowledge of new vehicle technologies and mechanical operations
    • A team leader focused on providing exemplary customer service
    • Self motivated with the ability to set and achieve targeted goals
    • Excellent interpersonal communication skills
    • Excellent organizational and time management skills
    • Ability to multi-task in a fast paced work environment
    • Working knowledge of computers
    • Operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions 
    • Possess an acceptable driving record and a valid driver’s license in your state of residence.

    Why Lithia?

    We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE.  We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets.  We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.

     

    We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

     

    Lithia Auto Stores is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

     


    Body Shop Manager Technician – Body Shop Technician – Body & Fender


     #CB

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