Lithia Motors, Inc.

Concierge

Posted Date 1 month ago(1/9/2018 1:48 PM)
ID
2018-37470
# of Openings
1
Job Locations
US-CA-Tustin
Store Name
DCH Tustin Acura
Category
Service

Overview

DCH Tustin Acura

 

Concierge

 

DCH is part of the Lithia Motors family of dealerships, a publicly traded Fortune 500 automotive retail company [NASDAQ: LAD] with over 160 dealerships, auto stores and service centers across the US. Our proven record of success comes from our collaborative teams of passionate and innovative people working together to achieve success and have fun too!

 

Currently the fifth-largest automotive retailer in the nation, we are growing…FAST! With this growth comes unique and exciting career opportunities. There’s no better time to join us on the road to success

 

Job Description

Responsibilities

  • Support sales representatives before, during and after the sale with focus on the customer product experience
  • Demonstrate key technologies and explain benefits to customers
  • Troubleshoot any customer needs or concerns with tech support
  • Assist in test-drives to explain technologies and features of vehicle to customer
  • Use technologies with demonstration software, including video product presenter to showcase vehicle configuration in photo-realistic fashion
  • Other duties as assigned

 Qualifications

  • Strong attention to detail and sense of urgency
  • Excellent communication skills both written and oral
  • Outstanding customer service skills
  • Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
  • Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Time Management – ability to prioritize workload and manage one’s own time
  • Previous experience working in an automotive retail setting
  • Experience working in product specialist roll
  • Previous experience working in an automotive retail setting
  • Experience working in product specialist role
  • Possess an acceptable driving record and a valid driver's license in your state of residence

Why Lithia?

 

We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE. We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.

 

We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Lithia Auto Stores is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

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