Lithia Motors, Inc.

Benefits Specialist

2 weeks ago
# of Openings
Store Name
Support Services
Support Services - Corporate Office


Lithia Motors, Inc.


Do you enjoy helping people and continuously learning in a positive and fast paced team?  The Benefits Specialist might be the opportunity you've been waiting for. 


Lithia Motors embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Maximize your potential with one of the largest and most successful retail automotive teams in the nation.


Job Description



Customer Service Responsibilities

  • Manage Benefits Inbox inquiries
  • Be first point of contact for all employee questions and concerns
  • Work closely with the Benefits Call Center
  • Manage Call Center cases and communicate updates to department


Leave of Absence Administration

  • Track employees on leave and process insurance payments
  • Process short-term diaciltiy claim forms
  • Monitor and adjust arrear balances in payroll system

National Medical Support Orders

  • Complete paperwork for new Court Orders

Benefit Enrollment System

  • Coordinate system configuration to benefit plan changes as needed and each Open Enrollment and works with payroll to make necessary updates for general deductions
  • Monitor file feeds to TPA and make necessary corrections for any errors
  • Facilitate updates for new job codes and pay groups


FSA Administration & Compliance

  • Track daily ACH transactions for reimbursements and create monthly JV posting
  • Reconcile FSA liability account and monitor schedule 4
  • Section 125 Discrimination Testing – annually upload data requirements to TPA website and facilitate any changes to elections with employees


Payroll adjustments

  • Make changes to deductions and send payroll adjustment file every day 1 of payroll
  • Delete/Adjust/Review Arrears report and delete arrears before they pull on paychecks
  • Monitor transfer reports to verify rate or carrier changes


Union Dues

  • Cross check payroll system report for discrepancies with invoice and cut checks
  • Track new and termed union employees and send out enrollment paperwork
  • Send and retrieve enrollment/medical/dependent verification forms for new union employees
  • Add new union employees into payroll system with correct deduction codes



  • Review benefits website for life events and facilitate payroll adjustments
  • Monitor daily personnel report for status change to PT and ensure premiums paid back if needed
  • Facilitate National Medical Support Court Orders to ensure all received are processed according to procedure





  • Meet and exceed individual objectives as defined by supervisor
  • Adhere to schedules and deadlines
  • Thoroughness, accuracy and timeliness in completing essential duties



The following knowledge, skills and abilities are needed to be successful in this position:

  • Strong attention to detail and sense of urgency.
  • Excellent communication skills both written and oral
  • Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
  • Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Time Management – ability to prioritize workload and manage one’s own time
  • Strong Knowledge of Windows Office; Excel, Word and Microsoft Outlook



Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.   Reasonable accommodations may be made to enable individuals to perform the essential functions.

  • Physical Demands: Standing, walking over 1/3 of the time, sitting to 2/3 of time, kneeling/crouching to 2/3 of time, reaching with hands and arms to 2/3 of time, talking or hearing over 2/3 of time; move, transport or place up to 1/3 of time up to 25 pounds
  • Working Conditions: Indoor office environment, considerable use of telephone, computer and other office equipment


Lithia Minimum Hiring Requirements

  • High school graduate or equivalent.
  • 18 years or older
  • Possess a driver’s license in your state of residence
  • Pass a motor vehicle report
  • Pass a 7-year criminal background check


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