Lithia Motors, Inc.

Concierge

2 months ago
ID
2017-33875
# of Openings
1
US-CA-Los Angeles
Store Name
DT Los Angeles Porsche
Category
Sales

Overview

Porsche of Downtown Los Angeles 

Concierge

 

Do you have what it takes to be a part of our team? We are looking for a polished, energetic individual.  

 

Porsche is a partner to the Lithia family of groups.  At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment.  Lithia also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation.

 

 

 

Job Description

Responsibilities

  • Support sales representatives before, during and after the sale with focus on the customer product experience
  • Demonstrate key technologies and explain benefits to customers
  • Troubleshoot any customer needs or concerns with tech support
  • Assist in test-drives to explain technologies and features of vehicle to customer
  • Use technologies with demonstration software, including video product presenter to showcase vehicle configuration in photo-realistic fashion
  • Other duties as assigned

 Qualifications

  • Strong attention to detail and sense of urgency
  • Excellent communication skills both written and oral
  • Outstanding customer service skills
  • Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
  • Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Time Management – ability to prioritize workload and manage one’s own time
  • Previous experience working in an automotive retail setting
  • Experience working in product specialist roll
  • Previous experience working in an automotive retail setting
  • Experience working in product specialist role
  • Possess an acceptable driving record and a valid driver's license in your state of residence

Why Lithia?

 

We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE. We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.

 

We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Lithia Auto Stores is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

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