Lithia Motors, Inc.

Rental Agent

1 month ago
ID
2017-32483
# of Openings
1
US-CA-Los Angeles
Store Name
DT Los Angeles Toyota
Category
Other

Overview

 

Rental Agent


Rental Sales Agent – Car Rental Sales – Customer Service


 

DTLA Toyota continues to grow and we are seeking an ambitious rental agent to join our successful team.

DTLA Toyota is a partner to the Lithia family of groups. At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment.  Lithia also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation.

Job Description

Responsibilities: As a Rental Agent you will be responsible for assisting customers throughout the rental process. interact and consult with customers to guide them through their vehicle rental.

  • Greet customers in person, via email and by phone. 
  • Communicate rental car quotes based on rates, estimated mileage, optional services and any requested insurance. Explain all policies and procedures.
  • Prepare all rental contracts and return documents accurately and completely.
  • Schedule cleaning and maintenance to ensure cars are ready for the next client.
  • Offer assistance with directions, maps, local area information, appropriate service information, etc.
  • Review all charges at the time of vehicle return and check the vehicle for any damage.
  • Responsible for daily cash and credit transactions, balancing and reconciling rental car account/s.
  • Resolve customer service issues such as overdue rentals.
  • Maintain cleanliness of the rental office area.
  • Other customer service related duties as required, to insure the best quality customer experience.

Rental Sales Agent – Car Rental Sales – Customer Service


 

Qualifications:

  • A team player focused on providing exemplary customer service
  • Previous experience in the rental car industry, is a plus
  • Excellent interpersonal communication skills
  • Excellent organizational and time management skills
  • Working knowledge of computers
  • High School Graduate or equivalent
  • Be at least 18 years of age
  • Possess a valid in-state driver's license
  • Pass a motor vehicle report and possess an acceptable safe driving record
  • Pass a 7 year criminal background check and drug screen

Why Lithia? We offer a comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

We are big community supporters; provide a fun, exciting and collaborative work place, where growth and advancement opportunities abound.

 

We are committed to living our values to: Earn Customers For Life, Take Personal Ownership, Improve Constantly and Have Fun.

 

 

Lithia Auto Stores is an equal opportunity employer and a drug free work place.

*

 


Automotive Rental Agent – Rental Car Consultant – Rental Car Counter Agent


 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.